Privacy Policy

At duo.training, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your data when you use our intelligent microlearning platform.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect various types of information to enhance your experience and improve our services. The data we collect includes:

1.1 Personal Information

When you create an account, enroll in courses, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Billing and payment information
• Other details you provide through forms or surveys

1.2 Learning Data

To provide personalized microlearning experiences, we may collect and analyze data related to your learning activities, such as:

• Course progress and completion status
• Performance on assessments and quizzes
• User preferences and interaction patterns

1.3 Technical Information

We collect non-personal data related to your interaction with our website, such as:

• IP address
• Browser type
• Device type
• Pages visited and time spent on each page
• Cookie and tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Personalization: To tailor the microlearning content to your needs and improve learning outcomes.
• Service Improvement: To monitor the performance and functionality of the platform and implement changes.
• Communication: To send you updates, course recommendations, and respond to inquiries.
• Transaction Processing: To manage payments for services and subscriptions.
• Analytics: To improve our services based on usage data and user feedback.

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data under the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers to operate our platform, process payments, and deliver services. These providers have access to your data only to perform necessary tasks on our behalf.

3.2 Legal Compliance

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.3 Business Transfers

In the event of a business transaction such as a merger, acquisition, or sale, your data may be transferred as part of the company’s assets. We will notify you of such changes.